Service & support

SOTO CHINA provides SOTO CARE™ technical support, complete care for small and medium aquariums, large acrylic aquarium engineering, marine aquascape design, marine livestock and equipment sales, open-water artificial breeding operations and land-based marine ecosystem restoration.

Zhuque Store: No.1 Zhuque Flower Market Pedestrian Street, Guangda South Road, Beilin District, Xi'an (southwest corner of the parking lot), store tel 029-89618481. Quarantine station: west side of the parking lot on basement 1 of Bali Island Ornamental Fish Trading Center, Fengcheng 10th Road, Weiyang District, Xi'an, quarantine tel 18629593526.

SOTO CHINA sets up branch companies in major first-tier and provincial capital cities. We strongly support wholesalers with large throughput and industry experience to develop their live animal import and sales business. Partners can join SOTO CHINA, use our management system, channels and model to replicate proven experience, and run an influential marine store locally. They can also join our online and e-commerce sales network as authorised dealers and receive SOTO CHINA support for win-win online sales.

① Scan the QR code on WeChat to join us; ② add our customer service specialist on WeChat Enterprise for any questions and we will assist you.

We provide brand licensing, territory protection, supply pricing, product training, store and project support, online lead materials and after-sales technical support. Deposit, territory and supply terms are defined in the signed partnership agreement.

Yes. SOTO CHINA has long-term business relations with the Ministry of Agriculture and Rural Affairs and the General Administration of Customs, and provides compliant import and export of aquatic animals, solving international procurement in one step. The company operates a national A-level quarantine station for imported aquatic animals and can provide entry quarantine services for the aquarium trade as well as peer-to-peer procurement communication for global collaborative sourcing.